General terms and conditions
1. Scope and customers
zwanzig10.berlin is a service provided by Maximilian Uwe Kindel sole proprietorship, Friedrichstrasse 207, 10969 Berlin, Germany, (hereinafter called zwanzig10.berlin).
For the current contractual relationship between zwanzig10.berlin and the customer, the following general terms and conditions apply exclusively. Zwanzig10.berlin does not recognize deviating conditions of the customer or third parties, unless zwanzig10.berlin has expressly agreed to their validity. The offer in the zwanzig10.berlin online shop is aimed exclusively at consumers (any natural person who concludes the contract for a purpose that can neither be attributed to their commercial nor their independent professional activity, § 13 BGB).
2. Conclusion of contract and order process
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. After entering your personal data and clicking the order button in the final step of the ordering process, you place a binding order for the selected goods . For this purpose, a confirmation window with the details of your order will be displayed to you before the order process is completed. Here you can check and correct your entries again. Immediately after submitting your order, you will receive an email confirming receipt of your order (order confirmation). However, this does not yet represent an acceptance of your order offer, but merely serves to inform you that we have received the order. The purchase contract is only concluded when zwanzig10.berlin confirms the dispatch of the goods with another e-mail and thus accepts your order offer (dispatch confirmation).
Your purchase contract is concluded with the sole proprietorship:
Zwanzig10 owner Maximilian Uwe Kindel
VAT ID DE3237901867
3. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within one hundred days without giving a reason.
The cancellation period is 100 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of withdrawal, you must send a clear declaration (e.g. a letter sent by post or an email) to us, Zwanzig10 Inh. Maximilian Uwe Kindel, Friedrichstraße 207, 10969 Berlin, firstname.lastname@example.org Inform your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
You have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract
Zwanzig10 owner Maximilian Uwe Kindel
to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it)
Zwanzig10 owner Maximilian Uwe Kindel
10969 Berlin I Email: email@example.com
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Collection location of the goods (if different from the address of the consumer (s))
Signature of the consumer (s) (only if this is communicated on paper)
(*) Delete where inapplicable
4. Storage of the contract text
Your order and the order data you have entered will be saved by zwanzig10.berlin and can be requested from zwanzig10.berlin. In addition, zwanzig10.berlin sends an order confirmation and a shipping confirmation with the order data to the email address you provided.
The delivery takes place within the delivery period shown on the respective offer page to the delivery address you specified. Unless otherwise agreed, zwanzig10.berlin determines the appropriate shipping method and the transport company at its own discretion.
The deadline for determining the delivery date begins on the day the full purchase price is received (including sales tax and shipping costs).
If possible, you will receive your order in a single shipment. If, for technical or logistical reasons, for example because your order contains items that have to be packaged separately or transported differently, you will not incur any additional costs.
The cost of shipping:
- Germany: € 4.30
- Austria: € 9.65
- Switzerland: € 17.90
NO SHIPPING TO MINORS (UNDER 18 YEARS)
The prices quoted are fixed prices in euros excluding VAT. Since the company is a small business and is exempt from sales tax ( §19 UStG).
All prices quoted are plus shipping costs, if applicable.
payment with credit card
Our online shop accepts the following credit cards: Visa, MasterCard or American Express. If you pay by credit card, your credit card account will be charged when the order is sent. The payment is processed by our partner Wix with 3D secure security. The credit card details will not be passed on to us.
Payment by Paypal
PayPal is an online payment service from PayPal (Europe) S.à rl & Cie, SCA, which offers a real-time payment solution. In order to be able to use PayPal, you need a PayPal account in which you can store your bank or credit card details so that they do not have to be entered again with each purchase. With PayPal you can then easily pay by entering your email address and password. Your PayPal account will be debited directly with the corresponding amount and you will receive a confirmation of receipt of payment by email. As soon as the goods are packed, you will receive a shipping confirmation in which the items that have been sent to you are listed again. With this confirmation, the purchase contract is concluded and your order is completed. As soon as the goods are packed, you will receive a shipping confirmation in which the sent items are listed again.
For further information see www.paypal.de
Payment by Klarna invoice
In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following additional payment options.
Immediately: After placing the order, you will be redirected to the website of the online provider Klarna. In order to be able to pay the invoice amount via Sofort, you must have an online banking account with PIN / TAN that has been activated for participation in Sofort, identify yourself accordingly and confirm the payment order to us. The payment transaction will be carried out immediately afterwards and your account will be debited.
8. Retention of title
The goods remain the property of zwanzig10.berlin until they have been paid for in full
In the event of defects in the delivered goods, you are entitled to legal rights. However, the special provisions of Section 10 of these GTC apply to claims for damages due to defects.
In the case of slight negligence, zwanzig10.berlin's liability for compensation is excluded. However, this does not apply if the damage is based on a breach of essential contractual obligations. In this case, zwanzig10.berlin's liability is limited to the foreseeable damage typical for the contract. Essential to the contract are the contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and the compliance with which the contractual partner can regularly rely, such as here, for example, the obligation to properly deliver the goods.
The above limitations of liability do not apply if siegertreppchen.com is liable for willful behavior or gross negligence, for guaranteed characteristics, for injury to life, limb or health or according to the product liability law. In this respect, siegertreppchen.com is unrestrictedly liable in any case.
Insofar as the liability of zwanzig10.berlin is limited, this also applies to the liability of the bodies, legal representatives, employees and other vicarious agents of zwanzig10.berlin.
12. Privacy and Security
Your order and the order data you have entered will be saved by zwanzig10.berlin. The collection, processing or use of your data takes place exclusively within the framework of the applicable data protection laws in accordance with twenty10.berlin. All personal data such as name, address or details of your credit card are encrypted using SSL.
13. Applicable Law
The law of the Federal Republic of Germany applies to the exclusion of the UN sales law, unless this is contrary to mandatory international consumer protection law.
14. Contract language
The contract language is German.
15. Severability Clause
Should any of these provisions be or become ineffective, this shall not affect the validity of the remaining provisions.